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Parts Support
Need a replacement component or help identifying a part? Tell us the Bee Motors model, vehicle details and the component you are trying to identify or replace.
Bee Motors USA / Owner Support
Parts.
Parts.
Service. Support.
Need help with a Bee Motors vehicle? Start with the model, the issue and the part or service you need. Bee Motors USA can help route your request to the appropriate next step.
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Bee Motors ownership support
Start with the vehicle.
Start with the vehicle.
We’ll start with the need.
Bee Motors USA provides a central point of contact for parts inquiries, service questions, maintenance-related support and vehicle-specific ownership questions.
The most useful support request includes the model, a description of the issue or required part, photographs when relevant and enough vehicle information to identify the correct configuration.
Direct answer
For Bee Motors USA parts, service or vehicle support, submit the support form on this page or contact info@beemotorsusa.com with your model and request details.
How can we help?
Four ways to
Four ways to
start support.
02
Service Support
Describe the vehicle condition, symptom or service need. Bee Motors USA can review the request and help determine the appropriate next step.
03
Ownership Support
Ask model-specific questions about vehicle operation, documentation, battery or charger information and other ownership topics.
04
Dealer & Fleet Support
Dealers, hospitality operators and commercial fleets can identify multiple vehicles, recurring requirements or larger parts and service needs in one request.
Model-specific support
The right answer
The right answer
starts with the right vehicle.
When contacting Bee Motors USA, identify the model and provide as much vehicle-specific information as possible. That helps distinguish configuration-specific parts and support requirements.
Replacement components
How do I request a Bee Motors part?
Begin by identifying the Bee Motors model and the part or system involved. A clear photograph of the existing component, installation location or damaged part may help identify the correct request.
Submit those details through the support form below. Bee Motors USA can then review the request and confirm the appropriate next step.
Maintenance
Where should I start with a service question?
Describe what the vehicle is doing, when the issue occurs and whether there are visible signs that may help identify the affected system.
Include the model, location and relevant vehicle information. Avoid replacing parts based only on a generic golf cart recommendation when the correct component has not been confirmed.
Battery support
What battery platform does Bee Motors use?
The current documented Bee Motors USA 2-Seater, 2+2 and 4-Seater platforms use a 48 V, 104 Ah LiFePO4 battery with nominal battery energy of 4.992 kWh.
Charger requirements, operating instructions and vehicle-specific troubleshooting should be confirmed for the particular vehicle rather than inferred from the nominal battery specification alone.
Learn more on the Bee Motors lithium electric golf cart platform page .
Model identification
Which Bee Motors model do I have?
The current Bee Motors USA passenger lineup includes the 2-Seater, 2+2 and 4-Seater configurations.
The 2-Seater has two designated positions. The 2+2 has two forward-facing front positions and two rear-facing rear positions. The 4-Seater has four forward-facing positions.
You can also review the Bee Motors model lineup before submitting a support request.
Better information. Faster routing.
Show us what
Show us what
you’re seeing.
Useful support requests are specific. Tell us the model, what changed, what you are trying to repair or replace, and any observations that may help narrow down the request.
Photos, part markings and a precise description may be more useful than a general statement such as “the cart is not working.”
Support process
Start with three
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02
03
Start with three
simple steps.
Identify the vehicle.
Tell us whether you have a 2-Seater, 2+2 or 4-Seater and provide any available vehicle-identification information.
Describe the need.
Explain the part, service question, symptom or ownership issue as specifically as possible.
Bee Motors reviews the request.
The information can then be routed toward the appropriate next step for the specific inquiry.
Shared electric platform
Useful information
Useful information
when requesting support.
The current Bee Motors USA passenger models share these documented platform specifications.
48 V
Nominal battery voltage
104 Ah
LiFePO4 battery capacity
5 kW
Rated motor power
RWD
Rear-wheel drive
Bee Motors Support
Tell us what the vehicle needs.
Parts & service request
Start your
Start your
support request.
Your request is sent to info@beemotorsusa.com.
Bee Motors parts and service questions
Direct answers
Direct answers
before you contact us.
How do I request a replacement part for a Bee Motors golf cart?
Submit a parts and service request with your model, vehicle-identification information when available, the component required and photographs or identifying markings when useful.
Can Bee Motors USA help identify a part?
Submit the model, vehicle details, component location, markings and photographs when possible so the request can be reviewed with the correct vehicle context.
Where do I send a Bee Motors service question?
Use the support form on this page or email info@beemotorsusa.com with the vehicle model and description of the service need.
Can I ask about the battery or charger?
Yes. The current Bee Motors USA models use a documented 48 V, 104 Ah LiFePO4 battery platform. Vehicle-specific charger and operating information should be confirmed for the particular unit.
Does Bee Motors USA support dealers and fleets?
Dealers, resellers, hospitality operators and commercial fleets can submit support requests involving multiple Bee Motors vehicles or recurring parts and service needs.
What information should I include in a support request?
Include the Bee Motors model, available vehicle identification, your location, the part or system involved, a detailed description of the request and relevant photographs or markings when available.
Bee Motors USA Support
Keep your Bee
Keep your Bee
moving.
Start with the vehicle and the need. Send us the details, and Bee Motors USA can help route your parts, service or ownership-support request.
